Hospitality Manager

An exciting new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Wroxham, Norwich area. You will be working for one of UK's leading health care providers

The care home emphasises on dementia and mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have experience of Hospitality Management**

As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility

The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service

The successful Hospitality Manager will receive an excellent salary up to £30,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:
Reward Gateway discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer

Reference ID: 6390
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to

Job Vacancy listed by Jupiter Recruitment on 9th November 2023
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Job Enquiry

This job position was listed by Jupiter Recruitment (View Profile).

Please contact Lisa on 0121 638 0567 for further information.

Alternatively, you can email the employer.

About Jupiter Recruitment
Jupiter Recruitment is the UK's leading permanent recruitment company. Our dedicated teams of experienced recruitment consultants have over 25 years of experience within the industry and are able to help you to find that perfect member of staff you have been looking for or that next career move you have been thinking... more
Job Details
Listed By : Employer
Sector : Healthcare, Medical & Dental
Salary/Wage : up to 30,000 per annum
Type : Permanent
Status : Full-time
Location : NR12
Start : ASAP
Job Reference : 6390
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